![]() ![]() I have recently renamed myself as Karl, so I suspect that Tuneup has relabeled or shortcutted the contents of my desktop (perhaps because still labelled for my sister's username?), so I cannot access them. However, Windows Explorer does not register them when I use it to conduct a search, even in my sister's user folder. I did notice that as this search scrolls through, the files are listed under my sister's username (this used to be her computer). When I clicked this I can see the program scrolling through the missing files, but the program does not register them as files that require 'finding'. ![]() In the top menu of Tuneup there is a 'fix problems' tab which when clicked offers a 'restore deleted files' function. I restarted Tuneup, hit the 'undo changes' button in the rescue centre (main control panel), and 'restored' all the listed changes made, but my files are still missing. Once installed, I ran the check and fix and it all appeared to work seamlessly.I did the required restart, and on my return all my folders and files on my desktop were missing (all of them except one measly empty folder). I've just done what my AVG free edition told me and downloaded AVG PC Tuneup 2015 on my Windows 7 computer. Sorry if this is complicated but I'm a Luddite and am trying to give as much info as possible. ![]()
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